PLEASE NOTE THAT THIS IS A HIGH-QUALITY DIGITAL PRODUCT ONLY. Easy Ordering Process: 1. Select photo style: shoulders up or full body. 2. Select the number of people/pets to include. 3. Choose background 4. Write down details for our artist to follow. 5. Add reference photos - up to 8 images. Put as many details as possible in your drawing notes - including what people should be wearing, what facial expression they should have, in what pose they should stand, and more. This helps our artists get your illustration perfect. Any details not specified will be assumed by our artists and any changes to the final illustration which were not included in your original drawing notes may result in additional charges. We'll email you a sketch if there is something missing or you want something changed - now is a perfect time! When you are happy with the sketch, we'll finish the drawing and email you the final version. We offer a 100 % satisfaction GUARANTEE - we'll work until you're absolutely happy or full refund.